Frequently Asked Questions

    1. What is virgin hair?

      Virgin hair is becoming the most popular hair ever right now.  It's silkiness, softness, durability and density (thickness) is what drives this type of hair. Each selection has been collected from one donor. All selections of our virgin hair has a natural taper and all cuticles are in tact. Long lasting (1.5 to 2 years or longer )

        2. How many bundles should I order?

          They key to determining how many bundles to purchase depends on the lengths you are desiring. The longer bundles have a shorter weft/track as the shorter bundles have longer wefts/tracks.

          12"-14" - About 2 bundles recommended

          16"-22" - About 3 bundles recommended

          24"-32" - About 4 bundles recommended

          For a fuller look, an additional bundle is suggested. If you desire no leave out, our closures and frontals are great additions for your installs. This would be considered  a full protective style. 

            3. Can the hair be straightened or curled?

              Glam Xten extensions can be treated as if it is your own hair. You can use flat irons or thermal tools to straighten and curl to your desired look. Do keep in mind that the hair does not have nutrients of hair growing out of scalp. Heat can cause dryness, breakage, and damage. We recommend using heat-protecting products, co-washing the hair, and protecting it overnight. 

                4. How long does the hair be straightened or Glam Xten hair last?

                  With proper care and maintenance our extensions can be reused and reinstalled up to a year (minimum). Hair can last up to 1.5-2 years or more if taken care of properly (maximum).

                  Our Raw Indian and Burmese hair can last depending on how well the hair is maintained. Due to its natural strength and durability, the hair lasts longer than any other product available in the hair extensions market. More than a year.

                          5. What is the difference in raw and virgin hair?

                    Raw- 100% unprocessed hair collected from one donor. The hair is directly cut from a donor and immediately wrapped into a bundle in order to keep all cuticles intact and in the same direction. We carry Raw Indian Wavy & Curly and Vietnamese Natural Wavy & Straight.

                    Virgin Hair- is hair that has NOT been manipulated by chemical processing in any way. Chemical processing includes, but is not limited to, coloring, relaxing, and/or perming. Virgin Hair is steamed processed to achieve different textures, such as, body wave, deep wave, loose wave, & kinky curly.

                        6. How long will it take for me to receive my package?

                          We have a standard 48 hour processing time prior to the shipment of all orders. After processing, the package is shipped priority (1-2 days). However, if we are out of stock (particularly wig orders) then customizing time will be extra 2-5 days.

                          ** NO shipments will take place on weekends or holidays. **

                          We will advise all customers if this changes.